Privacy Statement
The Insight Exchange Pty Ltd. (“The Insight Exchange”, “we”, “us”, or “our”) consistently looks to earn our clients trust and seek permission to collect personal information. The purpose of this statement is to inform event attendees, members, exhibitors/sponsors, marketing partners and other individuals we deal with (“you” or “your”) how we collect, use, disclose and protect your personal information.
Personal Information We Collect and Use
The Insight Exchange collects personal information in a number of circumstances in the course of managing, administering and promoting conferences and events as well as operating related websites. Personal information is collected and used as follows:
Registration. We collect your name, position/title, business contact information, and financial and transaction information such as credit card number for registration purposes. This information is used to process and administer your request to take part in our events and to permit our staff to communicate with you regarding your participation while providing customer service.
Information About Upcoming Events. Contact information you provide, including address, e-mail, telephone or fax number, may be used to promote and solicit participation in and send you periodic information about future events. We may also periodically send you our electronic or other newsletters, trade publications relevant to your industry or business sector, or other information that we feel may be of interest to you. You can always “opt out” of receiving the above periodic information and materials by selecting that option when you provide your information or following the instructions on the material provided, if available, or contacting us as described below.
Managing our Relationship. Other personal information about may be collected by our staff for the purpose of establishing and maintaining their relationship with you and to understand your role within your organization.
Additional Business Information. We may request additional (in many cases optional) information about attendees, some of which may include personal information. This may include industry sector, your purchasing role within your organization, job function, as well as additional information about the business you represent. This information is used to better understand your role within your organization and your organization’s business.
Information Collected From Third Parties. The Insight Exchange may collect information from third parties, such as mailing list vendors or public professional, business and trade directories. We take steps to ensure that personal information collected in this manner is collected with the consent of the individual, if required by applicable privacy laws. Information collected in this manner is primarily business contact information, which we use to solicit interest in our events that may be of interest to potential trade and business attendees, and as otherwise described in this Privacy Statement
The Insight Exchange Websites and the Internet
In many cases we operate individual websites for our events and members.
Website and Event Registration. On some of our websites you can register and create an account in order to register as an sponsor, attendee or member, order services and other features, and provide other business, employment, interest, biographical or survey information. This information is used to facilitate and manage your website profile, and is otherwise used and disclosed as described above. We will also collect your password and login name, and an additional security identification question (such as city of birth or mother’s maiden name), which is used to maintain security of our website and control access to your online profile.
Non-Identifying Information. In general, you can visit our websites and view their content while remaining anonymous by not providing any personal information. The Insight Exchange collects non-identifiable information that becomes available to us as a result of your visit to our website. This information includes, for example, your IP address, your Internet Service Provider (ISP), your Web browser, the type of operating system, the domain name of the website which linked you to our site, and the pages you visited while you were using the website. We may use this non-identifying information as a diagnostic and administrative tool for identifying system problems and administering the website.
Cookies. We from time to time use cookies on this website. Information gathered from cookies in this way is only used on an aggregate basis. Unless a visitor specifically provides their identity to us (e.g. by registering at one of our websites, providing information through an online form or sending us correspondence from the website), we will not know who the individual visitors are.
If you register at one of our websites, we may use cookies to store preferences; record session, service, purchase and other transaction information; develop information about website visitors’ preferences and interests; record past activity at a site in order to provide better service when you return to our site; or customize webpage content based on information you voluntarily provide.
You can disable cookies using your Internet browser’s settings. Please consult your browser’s help function for information on how to disable cookies. Note that if you disable cookies, certain features of our website may not function properly, and you may not be able to register or use your account at our websites.
Contacting Us. If you make inquiries through the contact methods in the “Contact Us” or similar sections of our websites, these inquiries are forwarded to the relevant staff or department, and are used to respond to your inquiry and maintain a record of correspondence.
Third Party Links. Our websites may contain links to other websites that are provided as a convenience only, and which may have different privacy policies and practices than The Insight Exchanges’. The Insight Exchange has no responsibility for such third party websites, and individuals are advised to review the privacy policies of any third party websites they visit.
Your Consent
Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express or implied. You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. Consent may be given by your authorized representative. Generally, by providing us with personal information, you consent to our collection, use and disclosure of such information for the purposes identified to you at the time of collection or described in this privacy statement, if applicable.
You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.
The Insight Exchange collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.
Security
We protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees, agents and representatives of The Insight Exchange who require access to your personal information in order to fulfill their job requirements will have access to your personal information.
Access, Correction and Contacting Us
The Insight Exchange may establish and maintain a file of your personal information for the purposes described above, which will be accessible at Level 14, 309 Kent Street, Sydney, NSW. If you wish to request access or correction of your personal information in our custody or control, you may write to the above address. Your right to access or correct your personal information is subject to applicable legal restrictions. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above, e-mail us at tie@theinsightexchange.com or telephone us at (02) 9994 8980.
Privacy Statement Changes
This privacy statement may be revised from time to time. If we intend to use or disclose personal information for purposes not described in this statement, we will make reasonable efforts to notify affected individuals in advance, if necessary. If you are concerned about how your personal information is used, you should contact us as described above or check back at our website periodically to obtain a current copy of this statement. This privacy statement is effective as of the 1 August 2009.
